Warranty Information

Relax – everything’s covered by our returns policy

With Bauhn it’s ok to change your mind. Your satisfaction is important to us.
Bauhn’s refund policy and manufacturer’s warranty are in addition to your statutory rights under the Australian Consumer Law.
ALDI will refund or replace any Bauhn product within 60 days. Please provide your proof of purchase, ideally with your original receipt and packaging.

If one of our high quality products should fail to be of an acceptable quality due to a major failure, you are entitled to a refund or replacement. If the failure is not major you are also entitled to a repair or replacement within a reasonable timeframe or a refund if a repair or replacement is not feasible. Bauhn and ALDIs return policy complies with the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please call our after sales support on 1300 886 649 if you have a query related to a BAUHN product